Therefore at 100 miles an hour

Imagine stepping into an elevator with a passionate Therefore team member. In the next few moments, get ready for a whirlwind introduction - the fast-paced, high-energy story of Therefore! What we do, why it matters, and how we’re transforming the game - all delivered at lightning speed.

Buckle up, because this is the Therefore story at 100 miles an hour!

For many businesses, managing Customer tasks and queries is a weak service delivery point. Customer Care Departments often exist in a continual state of chaos and are unable to break out of a “poor service” cycle, irrespective of the amount of resource committed.

Therefore specialises in developing and implementing Business Process Management solutions. We have developed our own BPM technology, which we use to assist Clients to optimally manage tasks and queries.

We have a number of product flavours which allows us to rapidly deploy solutions. Therefore Quantum™, for example, deals with tasks and queries. Therefore StratIQ™ drives strategy execution. Our technology is easily configured, which allows us to rapidly create Client centric solutions.

Our ideal Clients are medium to large B2B enterprises with high volumes of Customer initiated tasks and queries. Our clients often have big Customer bases, are concerned about the high cost of customer ownership and want to improve service levels.

We are in a unique position to assist our clients to more effectively manage Tasks and Queries without having to make an extensive investment in technology, given that we bill on a rental basis. Further, we can offer Clients a fully outsourced solution, allowing them to stick with what they do best. Our technology has been developed to allow for rapid deployment, which means that we add value sooner.

It would be great to schedule some time to walk you and your team through our service offering and explore how we can unlock value for your business.

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